Managed Services    
FRS Managed Services

The FRS Managed Services program delivers the benefits of owning your background screening technology coupled with the peace of mind in knowing that your data is secured in a Level 5 Data Center on our commercial grade, high availability servers. The FRS SaaS model already includes this service and we have had many of our software license owner clients request this same capability. The Managed Services program provides our clients with this valuable service to reduce their IT concerns and expenses while providing a superior level of data security and compliance that is often required from some of the larger business opportunities.

Our Technical Support team monitors your FRS systems each business day to ensure optimal performance
The on-site Data Center team monitors your server bank and network infrastructure 24x7x365 to ensure maximum uptime and immediately alerts our Technical Support team of any potential issues
A suite of automated monitoring systems run 24x7x365 and immediately alert our entire staff of any system or server problems to provide for immediate resolution
Nightly and incremental data backups are performed to deliver constant data protection and integrity
Our Data Center is engineered with an uninterruptible power system and backup generator to deliver seamless power
Proximity card access with PIN is required to enter the highly secure building where your system and data resides
Proximity card access with Biometric scan is required to enter the data center
Your servers and all hardware are secured inside a locked cage fitted with combination locks
Video surveillance cameras are placed throughout the facility and monitored by an on-site staff 24x7x365
Strategically placed vibration detection devices alert personnel of any unauthorized motion