Our Industry-Leading Software is backed by unsurpassed Technical Support. Our clients are provided with a full package of technical support options for assistance with their daily operations while using the Flexible Research System. This is supplemented by new versions of our software which are released quarterly and are driven by our client's enhancement requests. Technical Support: Our knowledgeable and friendly support staff is available to provide you with the technical support you need in a variety of ways: Unlimited Phone Support from 8:00 AM to 6:00 PM Eastern Time, Monday - Friday (excluding holidays) Email and Fax Support A 450+ Page Fully Cross-Referenced User Manual (also available in a searchable Adobe PDF format) On-Line Support through the FRS Web-Tech with a full range of downloads and the FRS Web-Tech Message Board which is monitored by our Technical Support Staff each business day Quarterly Updates: FRS is a very powerful software tool equipped with numerous features designed to assist in the management of your business operations. However, we understand that our clients are involved in an industry that is affected by many